Author | Amaia PorteiroDigital transformation is radically changing our environment and our cities. Now that we have the appropriate tools, perhaps it is also time to reconsider the structural challenges of our city administrations and governments, in order to make them become more efficient, transparent and inclusive.45% of the world’s population lives in cities and the percentage will continue to increase in the coming decades. Our cities are smarter thanks to new digital tools, but are the administrations too?Now that we have the tools, there are no excuses for not making that change. It is just a case of finding a starting point. What exactly is needed to achieve a more agile and smarter government?During the Smart City Expo World Congress 2019 held in Barcelona, a panel focusing on the most innovative cities in this area revealed that all of their conclusions were similar. According to the panel members, smart cities of the future need to be:
- More agile. Able to adapt quickly. This includes working on lean budgeting for the low-scale and rapid implementation and testing of ideas under a fail fast approach.
- More transparent. Everyone must be given access to the data collected, so that all stakeholders can take part in the subsequent decision-making processes based on such data. Transparency will be crucial in order to regain the much-needed trust of citizens in their institutions and encourage their participation.
- More participatory. People must be at the centre of all the improvement strategies. Citizens must take an active role in the changes; they need to be heard and their requirements must be addressed.
- More inclusive. All sectors of society, including minority groups, must be represented when designing solutions to promote equity.