Before the coronavirus pandemic, a digital transformation was already at the top of the agenda for many CEOs.
Companies across industries understood that a digital transformation — or the process of adopting new technologies and working models and focusing on customer centricity — was the key to staying competitive.
In fact, one in three small and medium-sized merchants in Southeast Asia believe that they would not have survived Covid-19 without selling on digital platforms, according to the recent Google, Temasek, Bain & Company e-Conomy SEA 2021 report.
+INFO: Bangkok Post
+PHOTO: Bangkok Post
