Efforts to modernize and digitize processes have advanced considerably over the past year. A recent survey by Capgemini of over 1,000 large enterprises found that 67 percent are actively exploring and experimenting with new ideas regarding digital tools, compared to only 35 percent in 2018. However, while many companies are progressing with their digital transformation plans, not all are necessarily implementing a new suite of digital tools.
Even the best enterprise tool is only as effective as how it’s used, so any digital transformation strategy must prioritize the user experience first, followed by an assessment of the relevant tools and capabilities. If you want to make sure your digital transformation efforts are setting you up for long-term success, here are four questions to examine.
+INFO: The Enterprisers Project