Customer of the future. Changing needs, changing experiences

Thursday, October 22, 2020

My list

MIT-Masks-Work

The COVID-19 pandemic has redefined how businesses need to interact with customers. As buyers demand virtual and touchless experiences that safeguard their health and inspire trust, organizations must respond with speed, empathy, and humanity.

+ info: Deloitte

Tags

Related Posts

The best urban design of 2021

The best urban design of 2021

The rapid rise of the urban consumer class

The rapid rise of the urban consumer class

How the pandemic jumpstarted “omnichannel” commerce

How the pandemic jumpstarted “omnichannel” commerce

MIT’s newest robot can help elderly people get dressed

MIT’s newest robot can help elderly people get dressed

4 ways how digitization can help unorganized retail to flourish, during the pandemic

4 ways how digitization can help unorganized retail to flourish, during the pandemic

Smart Retail Market Size and Share 2021 | Global Industry Analysis By Trends, Future Demands, Growth Factors 2027

Smart Retail Market Size and Share 2021 | Global Industry Analysis By Trends, Future Demands, Growth Factors 2027

How Indonesian neighborhood retailers can accelerate into the digital economy

How Indonesian neighborhood retailers can accelerate into the digital economy

Algorithmic assembly lines: Digitalization and resistance in the retail sector

Algorithmic assembly lines: Digitalization and resistance in the retail sector

Food delivery groups braced for threat from rival apps

Food delivery groups braced for threat from rival apps

What Is Sustainable Food?

What Is Sustainable Food?

UK business and consumer confidence jumps; markets rally on recovery hopes – as it happened

UK business and consumer confidence jumps; markets rally on recovery hopes – as it happened

Main Street business failure fears rise again in pandemic whipsaw

Main Street business failure fears rise again in pandemic whipsaw

The 7 Best Tools to Digitally Transform Your Business in 2021

The 7 Best Tools to Digitally Transform Your Business in 2021

NRF 2021: How 5G, Smart Cities and a Global Pandemic Are Changing Shopping Forever

NRF 2021: How 5G, Smart Cities and a Global Pandemic Are Changing Shopping Forever

Walmart Shows the Way on IoT in Food Retail

Walmart Shows the Way on IoT in Food Retail

The Contribution of IoT in the Retail Industry

The Contribution of IoT in the Retail Industry

Covid-19 highlights urgent need for review of retail planning laws

Covid-19 highlights urgent need for review of retail planning laws

China to become world’s largest IoT market in 2024, says report

China to become world’s largest IoT market in 2024, says report

Enabling Technologies

UK-wide IoT network could shake up “stagnant” smart city market

UK-wide IoT network could shake up “stagnant” smart city market

Only accessible for registered users

This content is available only for registered users

TO: $$toName$$

SUBJECT: Message from $$fromName$$